Dear Ms Clairemont,
Re: Recent accusations
In response to your letter I assure you that your representative will have the fullest of cooperation from both myself, and my officers.
I would like to remind, however, that inmate Moore has a well documented history (as you yourself know) of fraud, manipulation, and aggressive behaviour. She's spent more time in solitary confinement than any other inmate due to her frequent violent outbursts toward both prisoner officers, and fellow inmates. I assure you that any and all actions my staff have taken against her were necessary to protect said officers and inmates.
It is my hope that this unfortunate matter come to a swift and discrete resolution.
Warden William Simpson